Careers

 

Do you want to be part of a team, where everyone constantly challenge and enlighten each other? Here we create a thriving environment where you can learn and be a part of projects which great future potential. At the same time, you can broaden your talent and interest in your perspective arena's - web designing, E-commerce solutions.


At SRe Groups, With the proper guidance and knowledge, you can develop a challenging and rewarding career in the web development scenario.


You can submit your CV and portfolio to hr@sregroups.in


Current Openings

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Job Title Call Centre Operators - 30 Positions (immediate)
Experience 0 - 2 years
Job Description

Main Job Tasks and Responsibilities

  • answer calls and respond to emails 
  • handle customer inquiries both telephonically and by email
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with product and service information
  • enter new customer information into system
  • update existing customer information 
  • process orders, forms and applications
  • identify and escalate priority issues
  • route calls to appropriate resource
  • follow up customer calls where necessary
  • document all call information according to standard operating procedures
  • complete call logs
  • produce call reports

Education and Experience

  • high school diploma or equivalent
  • proficient in relevant computer applications
  • required language proficiency
  • knowledge of customer service principles and practices
  • knowledge of call center telephony and technology
  • some experience in a call center or customer service environment
  • good data entry and typing skills
  • knowledge of administration and clerical processes

Key Competencies

  • verbal and written communication skills
  • listening skills
  • problem analysis and problem solving
  • customer service orientation
  • organizational skills
  • attention to detail
  • judgment
  • adaptability
  • team work
  • stress tolerance
  • resilience
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Job Title Web Designer - 2 Positions
Experience 1 - 2 Years
Job Description We have immediate Openings for Web Designer.Job responsibilities include creation of layouts and web page designs and building websites using technologies that conform to international standards and make sure that they are universally accessible

The following are the prerequisites

Expertise in Photoshop, Dream Weaver, Flash, JavaScript, HTML, CSS, CorelDraw , PHP ( Added Advantage )
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Job Title Front Office Executive - 1 Position
Experience 0 - 2 Years
Job Description We have immediate Opening for Front Office Executive.

Education and Experience

  • Any Degree
    Knowledge in M S Office
  • required language proficiency
  • knowledge of customer service principles and practices
  • some experience in customer service environment
  • good data entry and typing skills
  • knowledge of administration and clerical processes